conflict management
What's The Workshop About?
Everyone has their own priorities. Everyone is busy. Everyone wants what they want and believes it’s more important than what anyone else wants. (Well maybe not everyone, but most of us.)
These different priorities, new ideas, revisions to what was previously agreed, different styles and approaches, pressure for results. They all provide the potential for conflict.
Sure, disagreement is unavoidable and, whilst it can often be healthy, resulting in a productive outcome, if it’s not handled well it can lead to all sorts of problems. Things can grind to a halt. Relationships can suffer. Commitments can be put at risk. Customer service can be affected, etc, etc.
This intensive, three-hour Conflict Management Workshop shows you how to succeed in handling conflict and work towards a productive outcome.
It explains a load of really practical approaches and techniques and enables you to get what you want whilst still maintaining or establishing a productive relationship with the other person.
Join The Workshop If….
- Your role puts you in situations that can lead to conflict
- Dealing with disagreement and conflict isn’t your idea of fun
- Giving in too easily to avoid confrontation or upsetting the other person is how you normally handle things
- You’ve been known to get a little aggressive with people who get in your way (surely not!)
What You’ll Get From The Workshop
- Understanding where the other person’s coming from… and where they want to get to
- How what you’re proposing is seen by the other party
- Putting your case across in a constructive and assertive way
- Exploring options for a solution that works for everyone
- Plenty of useful stuff to help you maintain the relationship whilst addressing the issues
- Responding professionally to aggression, conflict and inappropriate behaviour from others
To BookThis Workshop Or For More Information....theperformanceworkshop.com
Call us on 020 8582 0333
E-mail us at info@theperformanceworkshop.com